“Before our robot, we had to make hard decisions. Do I transport these specimens to the lab myself now, or do I help this patient? Which do I do first? Now we just send our robot.”

“Relay allowed us to assure lab technologists can work at the top of their license. The benefit to our organization is not a reduction in staff, but a better utilization of time.”

“What the Relay team has really delivered to us is reliability. They listen. They understand if a robot has an issue that needs attention, they are on that within the hour to help out because they know that it's a valued team member.”

“We are always looking for new and innovative technology to help assist our clinical team... these robots are going to be able to take tasks off the clinical teams’ plates so they can have more time at the bedside.”

“It was not just innovation; it was operationally needed again to keep those humans doing those human tasks that need to be done, and bringing in the robot that can do those small tasks running back and forth.”