
Sultan Mehrabi, CEO of Relay Robotics, and Craig Anderson, Vice President of Innovation at BayCare, explain how Relay robots safely transport lab samples, medications, and other critical items, allowing nurses and pharmacy staff to spend more time on direct patient care while maintaining a secure chain of custody and reliable delivery. The conversation highlights that successful healthcare innovation depends less on adopting AI for its own sake and more on solving real workflow problems through close collaboration, user adoption, and continuous improvement. They also discuss why reliability, trust, and seamless integration into hospital infrastructure are essential for autonomous robotics to become accepted by clinicians, patients, and health systems alike.