Trusted by Leading Hospitals and Hotels
Transform hospital workflows, shift non-clinical tasks to automation
Automation in hospitals isn’t just about efficiency — it’s about giving clinical teams more time with the patients who need them. Relay robots take over non-clinical deliveries like medications, lab samples, and supplies, helping reduce interruptions, minimize hallway traffic, and create a smoother, safer workflow across departments.
Delight guests faster — let robots handle the deliveries
In hospitality, every minute saved behind the scenes creates a better moment for guests. Relay robots deliver amenities, packages, and room-service items quickly and discreetly, freeing your staff to stay present, attentive, and focused on the interactions that truly shape the guest experience.
See Delivery Robots in Action
Smarter Delivery for Hospitals & Hotels
Key Benefits of Relay Delivery Robots
Boost staff efficiency, productivity, and overall job satisfaction
Reduce staff burnout and turnover across hospitals and hotels
Safely and reliably transport items—medications, lab samples, guest amenities
Navigate crowded hallways, security doors, and elevators fully autonomously
Easy to deploy, easy to scale, and designed for a fast positive ROI
1,000,000+
25,000+
10,000+
99.8%
Answers to your most pressing questions
Relay robots are equipped with an advanced sensor suite that includes cameras, lidars and various other safety sensors. These sensors continuously scan the environment and form a high quality dynamic map of the surrounding area. This gives the robot exceptional spatial awareness and allows it to plan a safe path through all obstacles and people. Even sudden changes like a child abruptly jumping onto its path appears on this map prompting Relay to respond within milliseconds.
Relay’s authentication options provide pharmacists with a verifiable trail for every medication delivered throughout the hospital. Additionally, sophisticated software and “Uber-like” maps show real-time delivery status while tracking and reporting delivery history.
Every Relay comes with a charging dock that can be placed strategically at the site. As Relays go about their tasks, they are continuously monitoring their battery levels and are always recharging between deliveries such that the battery rarely runs low. however, if the battery is low, they autonomously navigate to the dock and automatically dock themselves until charged.
During installation, elevators are configured to communicate with Relay robots. This allows them to call elevators, select their destination, enter and exit the elevators, and complete deliveries without any need for human intervention.
Relay has a 10 gallon capacity, multiple insert bins of various sizes and delivers lab specimens, medications, medical supplies and food throughout hospitals and room service items in hotels.
The robot bin temp stays 1 degree over/under ambient room temperature. For warm or cold items, the interior bin offers some insulation that can maintain temperature during item transportation to its destination.
The cost Relay delivery robots varies in function of the complexity of the deployment, the number of floors to navigate and the amount of robots. Please contact our sales team for a customized quote tailored to your use case.
Call 408-809-5600 or contact info@relayrobotics.com
