TORONTO, ON, CANADA, April 15, 2024 / EINPresswire.com / — Relay Robotics, Inc. https://www.getrelayrobotics.com, a leading provider of autonomous service robots for the hospitality sector, is delighted to share a milestone achievement. InnVest Hotelshttps://innvesthotels.com, one of the largest owner and management groups of hotels in Canada, has emerged as the country’s largest user of hotel delivery robots. Currently, several properties are utilizing Relay robots, and additional installations are scheduled

Relay’s service robots are installed in hundreds of hotels and have made more than 1.5 million deliveries worldwide.

Toronto-based InnVest Hotels owns and manages over 100 hotels, representing 14 internationally recognized hotel brands, including Comfort, Delta, Fairmont, Hilton, Holiday Inn, Hyatt Regency, Kimpton, Marriott, Sheraton, and St, Regis.

“InnVest recognizes the value that Relay delivery robots bring to hotel operations and we are excited to partner with them,” said Wade Pfeiffer, Relay Robotics CEO. “Relay robots leverage Relay’s proprietary elevator technology, supporting elevators from major companies like Otis, Schindler, TK, Mitsubishi, and others. This allows our robots to navigate seamlessly throughout a hotel, operating 24/7 and facilitating deliveries from the front desk or kitchen directly to hotel guest rooms in an average time of 4 minutes. This empowers InnVest team members to dedicate more time to enhancing the guest experience.”

“Our primary objective is to elevate the guest experience and offer innovative solutions that empower our hotel staff to deliver unparalleled service,” added McLean Xavier, InnVest Hotels Chief Information Officer. “As we navigate through the ongoing labor availability challenges, integrating automation technologies like Relay’s robots into our staff daily tasks can enhance both their efficiency and the overall operation of our hotels.”

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